dbbet Responsible Gaming Guidelines
When gaming goes beyond entertainment, problems begin. dbbet believes that safe and mindful play is what brings genuine enjoyment.
Our Commitment
dbbet operates as an entertainment platform — while it offers the chance to enjoy betting and casino games, it is never a substitute for income. To protect the wellbeing and mental health of every member, we provide various responsible gaming tools and information.
The most important thing to know before joining our platform in Bangladesh — as described on our dbbet about us page — is that the minimum age to participate is 21 years. Registration by anyone under age is strictly prohibited. Age verification is part of the registration process and applies in all circumstances.
If at any point a member feels they are going beyond their set limits while playing, use the tools below to protect yourself. The responsible gaming requirements are described in detail in our terms and conditions.
Remember — there is no guarantee of recovering money lost in betting or casino games. Never play with borrowed money or by dipping into your savings. Before each session, decide for yourself — how long you will play today and the maximum amount you will spend.
Tools to Keep Yourself Safe
Deposit Limit
Set how much you will deposit per day, week or month. Once a limit is in place, it cannot be exceeded. Contact the support team via live chat to set it up.
Session Time Limit
Decide in advance how long you will play in one sitting. After the set time, a break is automatically applied to the account — this helps you stay in control.
Loss Limit
Set up your session to end automatically after losing a specified amount. This is the most effective way to avoid large losses.
Cooling-Off Break
If you want to take a break for a few days, request a cooling-off period. The account can be temporarily suspended for anywhere from 1 day to several weeks.
Self-Exclusion
If you want to stop playing entirely for an extended period, apply for self-exclusion. Once this option is active, the account cannot be accessed for the specified duration.
Reality Check
A message is sent at regular intervals letting you know how long you have been playing and how much you have spent or won in the session — helping you stay aware.
To activate any of the tools above, contact our 24/7 live chat support or send us an email. As set out in our privacy policy, all your requests are handled with complete confidentiality.
Warning Signs
If you notice any of the following signs in yourself, you should take action right away.
Spending beyond your budget
Continuing to play after your set budget is gone, or placing larger bets to try to recover losses — this is a key sign of problematic gambling.
Impact on family and social life
Gaming causing strain in relationships with family or friends, or leading to neglect of work or studies.
Lying about gaming
Hiding the amount you play or the time spent from people close to you, and feeling guilty about it.
Gaming to relieve stress
Repeatedly returning to gaming to get temporary relief from anxiety, depression or stress — this creates bigger problems over time.
Gambling with borrowed money
Taking loans to bet or using money meant for the family's essential needs is very dangerous — immediate action is necessary in such cases.
Unable to stop gaming
Trying to stop but repeatedly coming back, or being unable to get thoughts of gaming out of your head — it is time to seek professional help.
Age Limit and Protection of Minors
The minimum age to participate on dbbet is 21 years. Age is verified at the time of registration. If a person opens an account by providing false information, their account may be cancelled and any balance may be forfeited.
If there are any minor family members in your household, use parental controls on your devices and keep your login details secure. Allowing anyone else to access your dbbet account is a violation of the rules.
Where to Find Support
dbbet Live Chat
Day or night, any time — our support team is ready on 24/7 live chat. If you request self-exclusion, a deposit limit or account closure, we act quickly — in both Bengali and English.
Email Support
If you are not comfortable talking directly, write to us by email. Our support team responds in Bengali and full confidentiality is guaranteed. You will find the contact address in the support section of your account.
Family and Trusted People
Telling a close family member or a trusted friend is often the most effective step. Sharing your situation openly reduces stress and makes it easier to make the right decision.
Professional Counselling
Seeking help from a mental health professional or addiction counsellor is not something to be ashamed of — it is a courageous decision. Both government and private mental health services are available in Bangladesh.
Health and Social Services
Support for gambling addiction can also be obtained from local healthcare centres and the social services department. Family members can also apply on someone's behalf if needed.
Some Tips for Healthy Gaming
- Before you start, decide in advance — the maximum amount you will spend in this session.
- See it as entertainment, never as a way to earn money.
- Do not play for long stretches — take a break at least once every hour.
- Never bet while drinking or under mental stress.
- Do not place bigger bets hoping to recover money you have lost.
- Have the discipline to stop after winning — every round is independent.
- Review your account transaction history regularly.
- Never hide your gaming habits from people close to you.